Full Name *

Email *

Phone

Order Number

Brand of Product *

Specify Brand

SKU or Product code

Has this product been installed? *

Description Of Problem *

Images or Videos of the Issue *

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Supported format: PDF,JPG, JPEG, PNG, MP4,MOV.

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Alma Product Type *

As this item is installed or has had an attempted installation, we will be directing your ticket to the Manufacturer as they are the best to assist in warranty faults.

Please submit a warranty claim by emailing: warrantysupport@adpaustralia.com.au

Any information or images you can provide will help them to resolve the claim as quickly as possible. Your ADP Job Number can be found on the sticker on the underneath of every vanity drawer.

You can also reach them directly over the phone on (02) 4271 2444 .

Warranty information: Warranty | Architectural Designer Products | ADP

If there is anything else that we can assist you with, please let us know. We're here to help!

Or if you prefer that we submit the case on your behalf, you will still need to collect the same information for us, but you can tick on the below to continue

I prefer you assist in submitting the case to ADP despite knowing it will take longer

We're sorry to hear about the situation and our apologies for any inconvenience caused by this.

As this item is installed or has had an attempted installation, we will be directing your ticket to the Manufacturer as they are the best to assist in warranty faults.

Kindly fill out Abey's warranty claim form using this link: Abey Australia Warranty Form

They will reach out to you directly once this has been completed to organise a solution.

You can get in contact with them via warranty@abey.com.au or through the phone on 1800 809 143

Abey Warranty Policy: Abey Warranty Policy

Again, our apologies for the situation and thank you for your patience.

Please feel free to contact us should you require further assistance by submitting an enquiry below.

I prefer you assist in submitting the case to Nero despite knowing it will take longer

We're sorry to hear about the situation and our apologies for any inconvenience caused by this.

As this item is installed or has had an attempted installation, we will be directing your ticket to the Manufacturer as they are the best to assist in warranty faults.

Kindly fill out Aulic's warranty claim form using this link: Aulic Warranty Form

They will reach out to you directly once this has been completed to organise a solution.

You can get in contact with them via warranty@alexgroupaus.com.au or through the phone on 03 9794 0243

Aulic Warranty Policy: Aulic Warranty Policy

Again, our apologies for the situation and thank you for your patience.

Please feel free to contact us should you require further assistance by submitting an enquiry below.

I prefer you assist in submitting the case to Nero despite knowing it will take longer

We're sorry to hear about the situation and our apologies for any inconvenience caused by this.

As this item is installed or has had an attempted installation, we will be directing your ticket to the Manufacturer as they are the best to assist in warranty faults.

Kindly fill out Fienza's warranty claim form using this link: Fienza Warranty Form

They will reach out to you directly once this has been completed to organise a solution.

You can get in contact with them via help@fienza.com.au or through the phone on +617 3490 6700

Fienza Warranty Policy: Fienza Warranty Policy

Again, our apologies for the situation and thank you for your patience.

Please feel free to contact us should you require further assistance by submitting an enquiry below.

I prefer you assist in submitting the case to Nero despite knowing it will take longer

We're sorry to hear about the situation and our apologies for any inconvenience caused by this.

As this item is installed or has had an attempted installation, we will be directing your ticket to the Manufacturer as they are the best to assist in warranty faults.

Kindly fill out Nero Tapware's warranty claim form using this link: Nero Warranty Form.

They will reach out to you directly once this has been completed to organise a solution.

You can get in contact with them via support@nerotapware.com.au or through the phone on (03) 8786 3170.

Nero Warranty Policy: Warranty Policy | Nero Tapware

Again, our apologies for the situation and thank you for your patience.

Please feel free to contact us should you require further assistance by submitting an enquiry below.

I prefer you assist in submitting the case to Nero despite knowing it will take longer

We're sorry to hear about the situation and our apologies for any inconvenience caused by this.

As this item is installed or has had an attempted installation, we will be directing your ticket to the Manufacturer as they are the best to assist in warranty faults.

Please send details of the issue to assist Oliveri's service team to fast track your warranty claim.

To proceed forward, email a photo/video highlighting the issue along with your invoice and the installer details to oliveri@t2services.com.au

They will reach out to you directly once this has been completed to organise a solution. A copy of your invoice is attached for your convenience.

You can also reach them directly over the phone on 07 5596 6588.

If you don't hear back from them within the next 48 hours, kindly let us know so we can chase it up for you as well.

Thank you for your patience in the matter. Please feel free to contact us should you require further assistance.

I prefer you assist in submitting the case to Oliveri despite knowing it might take longer

We're sorry to hear about the situation and our apologies for any inconvenience caused by this.

As this item is installed or has had an attempted installation, we will be directing your ticket to the Manufacturer as they are the best to assist in warranty faults.

Kindly fill out Otti's warranty claim form using this link: Otti Warranty Form

They will reach out to you directly once this has been completed to organise a solution.

You can get in contact with them via service@ottiaustralia.com.au or through the phone on 02 9772 1306

Otti Warranty Policy: Otti Warranty Policy

Again, our apologies for the situation and thank you for your patience.

Please feel free to contact us should you require further assistance by submitting an enquiry below.

I prefer you assist in submitting the case to Nero despite knowing it will take longer

We're sorry to hear about the situation and our apologies for any inconvenience caused by this.

As this item is installed or has had an attempted installation, we will be directing your ticket to the Manufacturer as they are the best to assist in warranty faults.

Kindly fill out Phoenix Tapware's warranty claim form using this link: Phoenix Tapware Warranty Form

They will reach out to you directly once this has been completed to organise a solution.

You can get in contact with them via aftersales@phoenixtapware.com.au or through the phone on +61 3 9780 4200

Phoenix Tapware Warranty Policy: Phoenix Tapware Warranty Policy

Again, our apologies for the situation and thank you for your patience.

Please feel free to contact us should you require further assistance by submitting an enquiry below.

I prefer you assist in submitting the case to Nero despite knowing it will take longer

We're sorry to hear about the situation and our apologies for any inconvenience caused by this.

As this item is installed or has had an attempted installation, we will be directing your ticket to the Manufacturer as they are the best to assist in warranty faults.

Kindly fill out Thermogroup's warranty claim form using this link: Thermogroup Warranty Form

They will reach out to you directly once this has been completed to organise a solution.

You can get in contact with them via enquiries@thermogroup.com.au or through the phone on 1300 368 631

Thermogroup Warranty Policy: Thermogroup Warranty Policy

Again, our apologies for the situation and thank you for your patience.

Please feel free to contact us should you require further assistance by submitting an enquiry below.

I prefer you assist in submitting the case to Nero despite knowing it will take longer

Stainless steel sink Batch Number, is located at the corner of the box starts with SH

If the item has been taken out of the box the batch number can be found under the sink

Batch Number *

As this item has had an attempted installation, we will be forwarding your ticket to the Manufacturer as they are the best to assist in warranty faults.

Was it installed by a licensed tradeperson? *

We will contact the Licensed Tradesperson to discuss what the issue of the product is and what they have tried to rectify the issue

Installer Details/ License No *

Installers Name *

Installers Phone Number *

Has the tradesperson checked and confirmed that the issue was not caused by installation? *

Description Of Problem *

Images or Videos of the Issue *

Choose file or drag here

Supported format: PDF,JPG, JPEG, PNG, MP4,MOV.

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Installation Receipt

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Supported format: JPG, JPEG, PNG, PDF

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Thanks for getting in touch!

We appreciate you contacting us.

Your Ticket ID is: {{ticket.name}}

One of our colleagues will get back in touch with you soon!

Have a great day!

Thanks for getting in touch!

We appreciate you contacting us.

Your Ticket ID is: {{ticket.name}}

One of our colleagues will get back in touch with you soon!

Have a great day!

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